Sales Policy

Effective Date: January 7, 2025

1. Introduction

At Organic Bina, we strive to offer you high-quality, natural beauty products with exceptional customer service. Our Sales Policy provides essential information regarding purchases made on our website, including product availability, payment, and shipping details. By placing an order, you agree to be bound by the terms outlined in this policy.

2. Product Availability

We aim to keep our product listings updated, but product availability is subject to change. If an item is out of stock, we will notify you and provide options for an exchange or refund. We reserve the right to limit quantities of products purchased in any single order.

3. Pricing

All prices listed on the website are in U.S. dollars and include applicable taxes. Prices may be subject to change without notice. Promotions, discounts, and offers are applied at our discretion, and we reserve the right to modify or end such offers without prior notice.

4. Ordering Process

When you place an order on our website, you will receive an order confirmation email. Please review the details of your order carefully. Your order will be processed once payment is received and authorized. In case of any issues or delays with processing, we will notify you promptly.

5. Payment

We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Payment must be completed in full before your order is processed. All transactions are subject to fraud checks, and we reserve the right to cancel any order due to suspicious activity.

6. Shipping and Delivery

We aim to process and ship orders promptly, typically within 2-3 business days. Delivery times depend on the shipping method you select and the destination. Shipping costs are calculated at checkout and may vary based on your location. We are not responsible for any delays caused by third-party shipping carriers or customs.

7. International Orders

For international orders, please note that additional duties, taxes, and shipping fees may apply. These costs are the responsibility of the customer, and we recommend checking with your local customs office for more information.

8. Order Cancellations

Once an order is confirmed and processed, it cannot be canceled. If you wish to modify or cancel your order, please contact us immediately, and we will do our best to accommodate your request, but we cannot guarantee changes after the order is shipped.

9. Returns and Exchanges

We have a dedicated returns policy, which provides details about how to return products for a refund or exchange. Please refer to our Returns and Refund Policy for more information.

10. Customer Service

If you have any questions about your order or our sales process, please contact us via the following: